SAP Integration and Process Optimization


The Fiorano Solution : Logistics

  • The Problem: credit approval requests:
    • Company has hundreds of distributors across the country
    • Distributors send trucks to 45+ factories to pick up goods
    • Each Distributor has a credit limit; if the limit is exceeded, explicit approval is required from a Company manager to raise the credit limit
    • Situation complicated due to several issues
      • Distributor vehicles arrive at Company production facilities at night
      • Approvals delayed till the next day cause significant disruption
      • Company managers need to manually log on to SAP from home to approve additional credit; bad internet connectivity prevents access to IT systems from remote locations; plus, the SAP interface used (R3) is poor and difficult to learn
  • The Solution: credit approval requests on mobile phones:
    • Company uses Fiorano flows to perform the complete "approval request" transaction over mobile phones
      • Initial approval request processed by Fiorano and placed on a publically accessible portal
      • Fiorano generates an SMS that is sent to the GPRS-enabled mobile phone of the manager
      • Managers access the portal by clicking the link in the SMS and approve or reject the request in the portal
      • Fiorano updates SAP at the backend with the approved/rejected notice.
  • Benefits:
    • Managers no longer need to access SAP via cumbersome SAP client applications; all relevant information now available on their mobile phones
    • Lower learning curve; lower licensing costs (less SAP client licenses)
    • Significant cost and time-savings for distributors due to faster turnaround times for approval requests

» Invoicing and Dispatch
» Lifting Plans and Bulk Orders
» Goods Received Notes: GRN
» Logistics
» Order Processing and Stock Allocation

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