LTL Logistics leader Polaris Transportation accelerates revenues and puts customer service on a real-time highway with the Fiorano platform
Palo Alto, California. Fiorano Software, a leader in enterprise integration and messaging middleware solutions, announced that Fiorano Platform has been deployed by Polaris Transportation, a leader in LTL (Less-than Truck Load) shipment services between Canada and USA.
The Fiorano platform enabled Polaris to give its customers and partners access to real time information, instead of batch updates. The codeless integration capability provided by the Fiorano ESB obviated time-consuming development, removed redundancies and significantly improved time to market.
The results are dramatic; Polaris reports increased revenues and enhanced customer satisfaction, faster processing of orders with half the staff, a positive ROI in just a few months.
Explaining the selection process, Mr. Richard Couto, Director IT at Polaris said "We ran a Proof-of-concept by building services to exchange data between Truckmate (Transportation Management Software) and Kofax Agility Servers. We evaluated several open source and commercial products on the market. Our primary focus was ease-of-use and time to market. Fiorano appeared to be the most complete product, all in one. The support was also first class. "
Real time updates, secure login, customized reporting and GPS based trailer tracking are just a few of the features that keep client communication at the forefront, with Polaris, elaborated Mr. Couto, "With Fiorano, we are able to provide solutions quickly to customers and partners that translate into higher revenues. ROI is further magnified with productivity and efficiency gains as we are able to provide faster turn-around and manage higher volumes with no additional staff. We have automated internal tasks, speeding up the process and eliminating data quality issues." said Mr. Couto.
Founded in 1994, Polaris Transportation provides Less than Truckload (LTL), full-load highway, and intermodal transportation services in Canada and the United States. The company specializes in the shipment of dry goods serving the needs of a wide range of industries including; high-tech, tourism, medical, printing and government defense. It also offers trade show movements and is well known for its abilities in streamlining processes related to Cross Border customs clearance and homeland security protocols.
Polaris has also received the Canadian Transportation & Logistics "Carrier of Choice" award twice.
Founded in 1995, Fiorano is a trusted provider of enterprise integration middleware, high performance messaging and distributed systems. Fiorano's innovative event-driven SOA platform integrates applications and complex technologies into an enterprise nervous system. Fiorano's hybrid Cloud-ESB integrates applications across SaaS, PaaS and on-premise worlds.
Global leaders including Federal Bank, Commercial Bank of Africa, NASA, US Coast Guard, POSCO, British Telecom, AT&T Labs, Vodafone and L'Oréal have deployed Fiorano's solutions to drive innovation through open, standards-based, event-driven SOA applications yielding unprecedented productivity.