Japan
Germany
The Fiorano Solution : Logistics
- The Problem: credit approval requests:
- Company has hundreds of distributors across the country
- Distributors send trucks to 45+ factories to pick up goods
- Each Distributor has a credit limit; if the limit is exceeded, explicit approval is required from a Company manager to raise the credit limit
- Situation complicated due to several issues
- Distributor vehicles arrive at Company production facilities at night
- Approvals delayed till the next day cause significant disruption
- Company managers need to manually log on to SAP from home to approve additional credit; bad internet connectivity prevents access to IT systems from remote locations; plus, the SAP interface used (R3) is poor and difficult to learn
- The Solution: credit approval requests on mobile phones:
- Company uses Fiorano flows to perform the complete "approval request" transaction over mobile phones
- Initial approval request processed by Fiorano and placed on a publically accessible portal
- Fiorano generates an SMS that is sent to the GPRS-enabled mobile phone of the manager
- Managers access the portal by clicking the link in the SMS and approve or reject the request in the portal
- Fiorano updates SAP at the backend with the approved/rejected notice.
- Benefits:
- Managers no longer need to access SAP via cumbersome SAP client applications; all relevant information now available on their mobile phones
- Lower learning curve; lower licensing costs (less SAP client licenses)
- Significant cost and time-savings for distributors due to faster turnaround times for approval requests
» Invoicing and Dispatch
» Lifting Plans and Bulk Orders
» Goods Received Notes: GRN
» Logistics
» Order Processing and Stock Allocation
