Retailing has changed dramatically over the past decade from traditional brick and mortar stores to creating a multiple channel shopping experience through catalogs, kiosks, web, MLM, TV and phone. To be successful in these areas, retailers need to focus on leveraging existing assets, improving operational efficiencies, reduce distribution costs, expanding selling channels, and studying consumer behaviour/buying patterns.

Acquiring and retaining profitable customers and controlling the supply and distribution chain are critical to retailer success. As margins shrink and delivery timeframe shortens, tracking a product from consumer order to shipment is vital especially while meeting peak seasonal demands. You need to replace slow, paper-based manual processes with more streamlined business workflows directly connecting to the enterprise's systems to maximise efficiency and save costs.

Fiorano's EAI platform offers complete end-to-end process automation, management, and workflow, forming the basis for business integration efforts across your organization. Fiorano SOA Platform^® is a comprehensive platform for retailers to:

• Attain tight multichannel systems integration - supporting traditional and Internet customer base expansion
• Integrate systems, processes and applications for demand planning, supply-chain, billing and customer relationship management
• Automate order fulfillment processes with full real-time visibility into order flows, forecasts, sales results and inventory levels, thus reducing errors and increasing customer retention/satisfaction
• Control vendor managed inventory and perform collaborative planning forecasting and replenishment
• Real time pricing, availability, and delivery data on demand

The challenge is to choose the right integration broker - the one that is affordable, scalable, standards based, flexible for future expansion, fast to deploy, offers seamless interoperability and is able to leverage your existing IT infrastructure. And Fiorano SOA Platform^® offers all of the above.

Contact Us Today to find our more about how Fiorano solutions can empower your organisation.