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Alerts are a combination of a message and a transport for delivering that message. A message could be in different formats such as plain text, XML, etc and transports could be any of the supported ones. Alerts created can be reused across different policies.

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Please refer to Alert Repository section to know how the alerts are stored in the Fiorano Enterprise Repository and recommendations on backing them up and migrating.

In the dashboard, go to ALERTS > POLICY MANAGER > SMTP/JMS to manage SMTP/JMS alerts.

In the classic dashboard, the Alert Manager panel under the Monitoring section lists the alerts and the Transport Type. This is a paged data grid and the pages can be navigated by using the next  and previous  buttons. Refresh button reloads the alerts from the Alert Repository. Clicking on an alert displays the details of that alert.


Figure 1: Alert Manager screen before adding SMTP/JMS alerts

SMTP alert

Alert messages are delivered as an Email via the SMTP Transport protocol. This is used to notify users asynchronously about certain events occurring in the system. Default message content will be in a readable text format. The content can be changed to reflect a context-specific message. This transport is not ideal to start or execute a workflow.

Adding an SMTP alert

Fiorano Esb Webconsole

In the SMTP page, click the Add button. Click the Add button, select the SMTP option and provide property values for the new SMTP alert.

Property Name

Description

NotificationID

Unique identifier of the notification. one should use meaningful IDs to make it easier to reuse this alert in multiple policies.

Sender's addressThe email address of the sender sending the notification.
Sender's nameThe sender name as it appears on the email client.

To

The intended recipient of the notification.

CC

The list of recipients to be carbon copied.

BCC

The list of recipients to be black carbon copied.

Reply toMention if the reply needs to be addressed to a different e-mail ID.
Override default transport settingsEnable this and edit the transport settings if alert-specific transport settings need to be set overriding the default transport settings.

Click the Add button to add the alert to the list.

Fiorano Esb Classic Webconsole

Click the Add button on the upper-right part of the Alert Manager page to add new alerts. A drop-down list of available transports is listed and on selecting a transport, a panel that describes the message format for that transport is displayed.

If Transport Settings property is enabled, the Alert Manager will use the transport parameters specified in this alert and the default transport settings are ignored.
Figure 2: Alert Manager with SMTP alert details

Property Name

Description

Notification TypeType of the notification - SMTP or JMS.

NotificationID

Unique identifier of the notification. one should use meaningful IDs to make it easier to reuse this alert in multiple policies.

Sender's nameThe sender name as it appears on the email client.

To

The intended recipient of the notification.

CC

The list of recipients to be carbon copied.

BCC

The list of recipients to be black carbon copied.

Sender's addressThe email address of the sender sending the notification.
Sender's nameThe sender name as it appears on the email client.
Reply ToMention if the reply needs to be addressed to a different e-mail ID.
Override default transport settingsEnable this and edit the transport settings if alert-specific transport settings need to be set overriding the default transport settings.

JMS Alert

This alert will be used to notify an end-user or a program via the JMS transport asynchronously. This transport is typically used to start a workflow based on this alert condition, and the default message content is in XML format which can be read/parsed by a system to execute a set of workflow actionables. The Fiorano Event Process can also be used to execute this workflow with the inbound listening to the destination defined in this alert.

Adding a JMS alert

Fiorano Esb Webconsole

Click the Add button, select the JMS option and provide property values for the new JMS alert.

Property Name

Description

Alert TypeType of the notification - SMTP or JMS.

Notification ID

The identifier for this notification.

Message Priority

The priority of the JMS Message created.

TimetoLive

TimetoLive property of the JMS Message created.

Destination NameThe name of the destination on which the Notification message has to be published. This can be a topic or a queue and the corresponding destination type has to be specified.

Destination Type

The type of target Destination (Queue or Topic).

Delivery Mode

The Mode of delivery. Persistent or non-persistent. Persistent messages are stored in the hard drive if the in-memory buffer is full and are guaranteed to be delivered.

AutoCreateDestination

Specifies whether to create the destination if it is not present in the target server.

Over-ride Default Transport Settings

Specifies whether the transport settings specified in this alert are to be used or the default server settings are to be used. If true, the settings local to this alert will be used.

Fiorano Esb Classic Webconsole

Click the Add button on the upper-right part of the panel to add new alerts. A drop-down list of available transports is listed. On selecting the JMS Transport, the Add New JMS Alert window is displayed.


Figure 4: Alert Manager with JMS alert details

Property Name

Description

Notification TypeType of the notificaton - SMTP or JMS.

Notification ID

The identifier for this notification.

Over-ride Default Transport SettingsBoolean to indicate whether the default transport settings to be used or the alert specific transport settings have to be used. If true, it means that the alert specific setting has to be used.

Destination Name

The name of the destination on which the Notification message has to be published. This can be a topic or a queue and the corresponding destination type has to be specified.

Destination Type

The type of target Destination (Queue or Topic).

Delivery Mode

The Mode of delivery. Persistent or non-persistent. Persistent messages are stored in the hard drive if the in-memory buffer is full and are guaranteed to be delivered.

Message Priority

The priority of the JMS Message created.

 AutoCreateDestination

Specifies whether to create the destination if it is not present in the target server.

TimetoLive

TimetoLive property of the JMS Message created.

Editing and Removing an Alert

Editing an alert

Alerts can be edited by clicking the Details icon in the dashbaord and the Edit  icon in the classic dashboard.

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  • Once the alert is edited, it will be saved into the repository and will be automatically picked up from the next execution of the alert.
  • AlertID and the Alert Type cannot be modified

Removing an alert

Alerts can be removed by clicking the Delete  button in the dashboard and the minus icon in the classic dashboard.

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  • An Alert with the same and different type can be created by deleting the old alerts with the same id. 
  • When an alert is deleted where a policy is dependent on it, the policy execution will fail with error logs notifying the user about the system cannot find the specified alert.
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