Contents

Installation issues

Windows Installation

Following is a list of potential problems that can occur during installation and solutions: 

corrupt cabinet file 

The FioranoMQ executable that you have downloaded is corrupted (cabinet file contains compressed application, data, resource and DLL files). Check the file size against the expected file size listed in the download instructions. If they do not match, try downloading again. 

System Error during Decompression 

You might not have sufficient space on the disk that contains your TEMP directory. This program cannot be run in DOS mode. Perform the following steps:

  1. Open the MS-DOS shell (Windows > Start > Programs >MS-DOS Prompt)
  2. Right-click the title bar, select Properties
  3. Choose the Program tab, click Advanced
  4. Note: Make sure the item "Prevent MS-DOS-based programs from detecting Windows" is unchecked.
  5. Click OK, click OK again.
  6. Exit the MS-DOS shell. Restart your computer.

Error Message 

If you see the following error message on Windows: 
config.nt. the system file is not suitable for running MS-DOS and Microsoft Windows Applications. 
It indicates a problem with the %SystemRoot%\System32\COMMAND.COM file that has been seen on some installations of Windows 2000. If you encounter this error message when you try to launch the installer, refer to the Microsoft web site for information about resolving the problem. 

Any other installation problems 

For any other installation issues, send an e-mail to the FioranoMQ Support team

Solaris Installation 

Following is the list of potential problems that can occur during installation from the archive and their solutions. 

corrupt archive file 

FioranoMQ archive that you have downloaded is corrupted. Check the file size against the expected file size listed in the download instructions. If they do not match, try downloading FioranoMQ again. 

Any other installation problems 

For any other installation problems, please do not hesitate to e-mail FioranoMQ Support team. 

FioranoMQ Server does not start

Please perform the following checks:

  • Check classpath -Check CLASSPATH and the environment settings in the batch file that is used to start the MQ Server. In addition, ensure that the server is using the same version of run-time libraries.
  • Check Server port- Check whether another instance of the MQServer has been started on the same port, or if there is any other application that has been started on MQServer port.
  • Check Log Files- Check the details in the Log files. Log files (mqerr.log. mqout.log) can be located in the bin directory of Fiorano's installation.

If the problem persists, please contact: support@fiorano.com. 

Admin Studio and Admin Tool does not start after installing FioranoMQ across PC anywhere

I have just installed FioranoMQ across PC anywhere and the Admin Studio and Admin Tool does not start. When I run the Admin tool, a DOS prompt opens with the following messages, with no further response: 

Using FMQ_DIR "C:\PROGRA~1\Fiorano\FIORAN~1.5" 
Using JAVA_HOME C:\PROGRA~1\Fiorano\FIORAN~1.5\jre1.4 
Dec 9, 2004 3:58:29 PM java.util.jar.Attributes read 
WARNING: Duplicate name in Manifest: Depends-On Dec 9, 2004 3:58:29 PM java.util.jar.Attributes read WARNING: Duplicate name in Manifest: Depends-On Dec 9, 2004 3:58:29 PM java.util.jar.Attributes read WARNING: Duplicate name in Manifest: Depends-On Dec 9, 2004 3:58:29 PM java.util.jar.Attributes read WARNING: Duplicate name in Manifest: Depends-On Dec 9, 2004 3:58:29 PM java.util.jar.Attributes read WARNING: Duplicate name in Manifest: Depends-On Dec 9, 2004 3:58:29 PM java.util.jar.Attributes read WARNING: Duplicate name in Manifest: Depends-On 

Some java applications, using a swing user interface, do not work when connected using PC anywhere. To run FMQ over PC Anywhere, you need to add the following to the classpath in the batch file, Studio.bat, that starts Admin Studio.:

For more details on running Java applications on PC anywhere, please refer to the following link: 
http://www.thauvin.net/wiki/display/Tips/Java+Screen+Refresh+and+pcAnywhere


 

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